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TVAC ANNUAL REPORT FOR 1999
Since 1939, The Teaneck Volunteer Ambulance Corps has been Teaneck's
Emergency Medical Service. 1999, TVAC's 60th anniversary, was another
busy year. There were 3524 calls last year, an increase of 3% over
1998, and an average of 9.6 calls a day. The calls involved a wide
variety of medical and trauma emergencies.
A wonderful save occurred during a second-alarm fire in an occupied
multiple dwelling at 780 Grange Road. Due to the life hazards in
such fires, TVAC had sent three ambulances, instead of the two normally
dispatched to a serious fire. While the second ambulance was enroute,
the dispatcher reported an unrelated "man down" in the
main hallway of the municipal building. The TVAC officer in charge
of EMS at the fire made a split-second decision to send the second
ambulance directly to this call, a decision that came to be the
right one. The crew of four EMTs found a 76 year old man in full
cardiac arrest. They started CPR, and applied their defibrillator.
In about one minute, they had restored a pulse. They continued rescue
breathing with a bag valve mask while enroute to the hospital. The
patient, a successful painting contractor, fully recovered.
On another occasion, a TVAC crew was called by police officers
who had found a 47 year old woman to be dizzy when talking to her
about another matter. The police officers' instinct to call for
an ambulance was the right one. When the crew checked the woman,
she denied being distressed and refused to be aided. However, while
the crew was still packing up their gear, the woman vomited, then
didn't remember vomiting. They implored her to accept aid, which
she agreed. Enroute to the hospital, she stopped breathing twice.
The crew successfully resuscitated her both times, and she recovered.
There were three very challenging Multi-Casualty Incidents (MCls)
in 1999. An MCI is defined, in Teaneck, as any injurious force or
hazardous atmosphere that exposes four or more persons. Two serious
MCIs were on Route 95. In one case, an alleged drunk driver drove
the wrong way on Rt. 95 express lanes near the Leonia border. She
collided head-on at high speed into a car filled with family members
returning from a religious festival, causing four people to be seriously
injured, and two to die at the scene.
TVAC crews worked closely with the Teaneck Fire Department in the
extrication of entrapped patients, and called in off-duty members
as well as ambulances from neighboring communities. The traffic
jam from this accident caused two other collisions involving injured
people.
Another major Route 95 MCI occurred on a Sunday morning when a
sudden ice storm caused a thirty-vehicle accident involving one
fatality, and eighteen injuries, stretched out over 1/2 mile. Ambulance
operations were hampered by the unsafe roads and the need to reconnoiter
and triage over a large area. In some areas, TVAC members encountered
difficulty walking due to slick conditions. Several patients spoke
no English. Surrounding ambulance agencies were called to fill out
the assignment of all TVAC vehicles and about 24 EMTS. Ambulance
protection for the rest of Teaneck was provided by a Paramus Volunteer
Ambulance Corps unit, with a TVAC guide. As usual, several secondary
collisions were spawned by this major accident.
The fire at 1500 River Road on 8 Aug. 99 was especially dangerous
and stressful for the firefighters. The blaze took possession of
a two hundred year old mansion in muggy weather. A major EMS commitment
was required due to danger of heat-stress-related illness, plus
the dangers from flames, smoke, and building collapse. For eight
hours, TVAC members teemed up with the Box 54 Fire Service Support
Unit engaged in Fireground Rehabilitation, an organized effort to
relieve the dangers of heat stress on the heavily-equipped fire
fighters with effective cooling techniques. Despite this aggressive
preventative health effort, eight firefighters were injured or rendered
ill, some from heat and some from muscular or skin injuries. During
this major emergency that required five ambulances, one was diverted
to successfully help an adult male who fell out an upper-floor window
at the Glenpointe condominiums, and suffered a serious head injury,
and another to render aid at an auto accident on Teaneck Road.
Good Emergency Medical Service is no accident. Unlike most ambulance
corps in Bergen County, TVAC maintains on-duty personnel in Ambulance
Headquarters around the clock. The ambulance building at 855 Windsor
Road includes sleeping and eating facilities, with the goal that
an ambulance responds to each call within 45 seconds and arrives
within six minutes (nationally-recognized good practice calls for
an ambulance to arrive within 8 minutes). We met our goal 86.6%
of the time in 1999, an improvement of 82 calls from 1998, despite
a significant 13% increase in simultaneous calls.
Most responses that take longer than six minutes are the result
of simultaneous calls. Two out of every seven, and three out of
every 30, calls arrive at the same time. Residents can help solve
this problem. DO NOT WAIT TO CALL THE AMBULANCE. Many simultaneous
calls arrive at or near 8 A.M. because people experiencing pains,
breathing problems, or falls during the night wait until morning
to call the ambulance thinking that they are doing everyone a big
favor, but by bunching the calls, they are delaying ambulance service,
doing both themselves, and the rest of the community a serious disservice.
DON'T WAIT TILL EIGHT!
To call the ambulance, dial 911 or call 837-2600. There has been
an increasing problem with calling 911 from cell phones, as they
do not always reach a cell in Bergen County, even when they do,
the call goes through one or more other agencies before it reaches
our dispatch center. 911 service was extremely poor during the four
days of Hurricane Floyd, with a 37 minute delay, compounded by a
wrong location for one 911 call. Fortunately, someone else flagged
down a passing police car and the patient got service much faster.
You may wish to program 837-2600 into your phone, particularly your
cell phone.
Don't forget that you can pull a fire alarm box to get help for
any serious medical emergency. The Teaneck Fire Department will
render aid, and instantly radio for the Teaneck Volunteer Ambulance
Corps. In 1999, one crossing guard used a fire alarm box to get
help for a child hit by a car, and an off-duty TVAC member used
a box to get help for a woman trapped in an overturned car.
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